{"version":"1.0","provider_name":"Prodigy","provider_url":"https:\/\/www.prodigy-project.eu","author_name":"George Athanasiadis","author_url":"https:\/\/www.prodigy-project.eu\/index.php\/author\/george\/","title":"M1 - Management mimo\u0159\u00e1dn\u00fdch ud\u00e1lost\u00ed - Prodigy","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"RNhxUVzEB0\"><a href=\"https:\/\/www.prodigy-project.eu\/index.php\/lesson\/m1\/\">M1 &#8211; Management mimo\u0159\u00e1dn\u00fdch ud\u00e1lost\u00ed<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.prodigy-project.eu\/index.php\/lesson\/m1\/embed\/#?secret=RNhxUVzEB0\" width=\"600\" height=\"338\" title=\"&#8220;M1 &#8211; Management mimo\u0159\u00e1dn\u00fdch ud\u00e1lost\u00ed&#8221; &#8212; Prodigy\" data-secret=\"RNhxUVzEB0\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.prodigy-project.eu\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"\u00davod\u00a0 Modul &#8220;\u039canagement mimo\u0159\u00e1dn\u00fdch ud\u00e1lost\u00ed&#8221; poskytuje komplexn\u00ed p\u0159ehled kl\u00ed\u010dov\u00fdch koncept\u016f souvisej\u00edc\u00edch s \u0159\u00edzen\u00edm incident\u016f, reakc\u00ed na mimo\u0159\u00e1dn\u00e9 ud\u00e1losti, kontinuitou provozu a krizov\u00fdm \u0159\u00edzen\u00edm. Zab\u00fdv\u00e1 se politikami a pr\u00e1vn\u00edmi p\u0159edpisy EU t\u00fdkaj\u00edc\u00edmi se p\u0159ipravenosti na mimo\u0159\u00e1dn\u00e9 ud\u00e1losti se zvl\u00e1\u0161tn\u00edm zam\u011b\u0159en\u00edm na za\u010dle\u0148ov\u00e1n\u00ed osob se zdravotn\u00edm posti\u017een\u00edm. Modul d\u00e1le zkoum\u00e1 strategie p\u0159ipravenosti, reakce a obnovy v nouzov\u00fdch situac\u00edch s d\u016frazem na preventivn\u00ed a zm\u00edr\u0148uj\u00edc\u00ed opat\u0159en\u00ed.\u00a0 Tento modul poskytuje \u00fa\u010dastn\u00edk\u016fm komplexn\u00ed znalosti a dovednosti pro efektivn\u00ed \u0159e\u0161en\u00ed mimo\u0159\u00e1dn\u00fdch ud\u00e1lost\u00ed. Je ur\u010den pro jednotlivce, kte\u0159\u00ed cht\u011bj\u00ed usp\u011bt v rol\u00edch krizov\u00e9ho managementu, v reakci na katastrofy a zm\u00edr\u0148ov\u00e1n\u00ed kriz\u00ed v r\u016fzn\u00fdch odv\u011btv\u00edch a organizac\u00edch.\u00a0 Modul &#8220;Management mimo\u0159\u00e1dn\u00fdch ud\u00e1lost\u00ed&#8221; je zam\u011b\u0159en na: poskytnut\u00ed komplexn\u00edch znalost\u00ed \u0159\u00edzen\u00ed mimo\u0159\u00e1dn\u00fdch ud\u00e1lost\u00ed \u00fa\u010dastn\u00edk\u016fm,\u00a0 prozkoum\u00e1n\u00ed kl\u00ed\u010dov\u00fdch koncept\u016f a p\u0159\u00edslu\u0161n\u00fdch politik s c\u00edlem vytvo\u0159it z\u00e1klad pro \u00fa\u010dinn\u00e9 \u0159e\u0161en\u00ed kriz\u00ed,\u00a0 rozvoj dovednost\u00ed v oblasti velen\u00ed a \u0159\u00edzen\u00ed incident\u016f,\u00a0 prozkoum\u00e1n\u00ed slo\u017eek efektivn\u00edho pl\u00e1nov\u00e1n\u00ed obnovy,\u00a0 zd\u016frazn\u011bn\u00ed v\u00fdznamu komplexn\u00edch pl\u00e1n\u016f krizov\u00e9 p\u0159ipravenosti.\u00a0 Zab\u00fdv\u00e1 se strategiemi, principy a postupy nezbytn\u00fdmi pro minimalizaci dopadu katastrof a mimo\u0159\u00e1dn\u00fdch ud\u00e1lost\u00ed. Prost\u0159ednictv\u00edm kombinace teoretick\u00fdch znalost\u00ed a praktick\u00fdch cvi\u010den\u00ed se \u00fa\u010dastn\u00edci nau\u010d\u00ed, jak pl\u00e1novat mimo\u0159\u00e1dn\u00e9 ud\u00e1losti, \u00fa\u010dinn\u011b na n\u011b reagovat a usnadnit obnovu. \u00a0 Submodul 1.1. \u00davod do kl\u00ed\u010dov\u00fdch pojm\u016f: \u0158\u00edzen\u00ed incident\u016f, Reakce na mimo\u0159\u00e1dn\u00e9 ud\u00e1losti, Kontinuita provozu, Krizov\u00e9 \u0159\u00edzen\u00ed\u00a0 Pochopen\u00ed z\u00e1kladn\u00edch pojm\u016f \u0159\u00edzen\u00ed incident\u016f, reakce na mimo\u0159\u00e1dn\u00e9 ud\u00e1losti, kontinuity provozu a krizov\u00e9ho \u0159\u00edzen\u00ed je kl\u00ed\u010dov\u00e9 pro efektivn\u00ed p\u0159\u00edpravu a reakci na nep\u0159edv\u00eddan\u00e9 ud\u00e1losti. Tyto prvky jsou z\u00e1kladem, na kter\u00e9m mohou organizace vytv\u00e1\u0159et odoln\u00e9 strategie pro zm\u00edrn\u011bn\u00ed, p\u0159\u00edpravu, reakci a obnovu po incidentech a mimo\u0159\u00e1dn\u00fdch ud\u00e1lostech. Tento submodul se zab\u00fdv\u00e1 ka\u017ed\u00fdm z t\u011bchto kl\u00ed\u010dov\u00fdch koncept\u016f, jejich provozn\u00edm v\u00fdznamem a t\u00edm, jak jsou vz\u00e1jemn\u011b propojeny, aby vytvo\u0159ily komplexn\u00ed strategii krizov\u00e9ho \u0159\u00edzen\u00ed.\u00a0 \u0158\u00cdZEN\u00cd\/MANAGEMENT INCIDENT\u016e \u0158\u00edzen\u00ed incident\u016f ozna\u010duje systematick\u00fd proces, pomoc\u00ed kter\u00e9ho organizace \u0159\u00edd\u00ed \u017eivotn\u00ed cyklus incident\u016f. Incident je jak\u00e1koli ud\u00e1lost, kter\u00e1 naru\u0161uje nebo by mohla naru\u0161it operace, slu\u017eby nebo funkce organizace. Ty mohou sahat od drobn\u00fdch v\u00fdpadk\u016f IT slu\u017eeb a\u017e po z\u00e1va\u017en\u00e9 pr\u016fmyslov\u00e9 hav\u00e1rie. Prim\u00e1rn\u00edm c\u00edlem \u0159\u00edzen\u00ed incident\u016f je co nejrychleji obnovit norm\u00e1ln\u00ed provoz s co nejmen\u0161\u00edm dopadem na obchodn\u00ed operace nebo z\u00fa\u010dastn\u011bn\u00e9 strany.\u00a0 Slo\u017eky \u0159\u00edzen\u00ed incident\u016f:\u00a0 Identifikace a protokolov\u00e1n\u00ed \u2013 Ka\u017ed\u00fd incident mus\u00ed b\u00fdt neprodlen\u011b identifikov\u00e1n a zaznamen\u00e1n. T\u00edm je zaji\u0161t\u011bno, \u017ee ka\u017ed\u00e1 situace je zji\u0161t\u011bna a vyhodnocena.\u00a0 Kategorizace a stanoven\u00ed priorit \u2013 Incidenty jsou kategorizov\u00e1ny a prioritizov\u00e1ny na z\u00e1klad\u011b jejich dopadu a nal\u00e9havosti. To pom\u00e1h\u00e1 p\u0159i p\u0159id\u011blov\u00e1n\u00ed vhodn\u00fdch zdroj\u016f a opat\u0159en\u00ed.\u00a0 Reakce \u2013 Jsou p\u0159ijata vhodn\u00e1 opat\u0159en\u00ed k \u0159e\u0161en\u00ed incidentu, v\u010detn\u011b nasazen\u00ed zdroj\u016f ke zm\u00edrn\u011bn\u00ed n\u00e1sledk\u016f a obnoven\u00ed norm\u00e1ln\u00edho provozu.\u00a0 \u0158e\u0161en\u00ed a obnoven\u00ed \u2013 Akce jsou podniknuty k vy\u0159e\u0161en\u00ed incidentu a obnoven\u00ed v\u0161ech ovlivn\u011bn\u00fdch slu\u017eeb nebo operac\u00ed do norm\u00e1ln\u00edho stavu.\u00a0 Anal\u00fdza \u2013 Anal\u00fdza po incidentu je z\u00e1sadn\u00ed pro u\u010den\u00ed a p\u0159ipravenost na budoucnost. To zahrnuje pochopen\u00ed toho, co se stalo, pro\u010d se to stalo a jak lze podobn\u00fdm incident\u016fm v budoucnu p\u0159edej\u00edt nebo je zm\u00edrnit.\u00a0 Efektivn\u00ed \u0159\u00edzen\u00ed incident\u016f m\u00e1 za c\u00edl nejen obnovit norm\u00e1ln\u00ed stav, ale tak\u00e9 minimalizovat negativn\u00ed dopad na podnik a jeho z\u00fa\u010dastn\u011bn\u00e9 strany, \u010d\u00edm\u017e zachov\u00e1v\u00e1 dobrou pov\u011bst organizace a d\u016fv\u011bru z\u00e1kazn\u00edk\u016f.\u00a0 REAKCE NA MIMO\u0158\u00c1DN\u00c9 UD\u00c1LOSTI\u00a0 Reakce na mimo\u0159\u00e1dn\u00e9 ud\u00e1losti je koordinovan\u00e1 snaha o \u0159e\u0161en\u00ed bezprost\u0159edn\u00edch n\u00e1sledk\u016f incidentu a stabilizaci situace. Zahrnuje opat\u0159en\u00ed p\u0159ijat\u00e1 bezprost\u0159edn\u011b po incidentu s c\u00edlem zm\u00edrnit jeho \u00fa\u010dinky a zabr\u00e1nit dal\u0161\u00edm \u0161kod\u00e1m. Zam\u011b\u0159uje se na bezpe\u010dnost a well-being jednotlivc\u016f a ochranu majetku. Tento koncept m\u016f\u017ee b\u00fdt \u0161ir\u0161\u00ed a m\u016f\u017ee zahrnovat p\u0159\u00edrodn\u00ed katastrofy, naru\u0161en\u00ed bezpe\u010dnosti, mimo\u0159\u00e1dn\u00e9 situace v oblasti zdrav\u00ed a dal\u0161\u00ed. D\u016fraz je zde kladen na okam\u017eitou akci \u2013 z\u00e1chranu \u017eivot\u016f, ochranu majetku a ochranu \u017eivotn\u00edho prost\u0159ed\u00ed.\u00a0 Efektivn\u00ed reakce na mimo\u0159\u00e1dn\u00e9 ud\u00e1losti vy\u017eaduje dob\u0159e koordinovan\u00e9 \u00fasil\u00ed, kter\u00e9 \u010dasto zahrnuje prvn\u00ed respondenty (nap\u0159. policii, hasi\u010de nebo zdravotnick\u00fd person\u00e1l), odborn\u00edky na krizov\u00e9 \u0159\u00edzen\u00ed a organiza\u010dn\u00ed t\u00fdmy krizov\u00e9ho \u0159\u00edzen\u00ed. Spol\u00e9h\u00e1 se na d\u016fkladn\u00e9 pl\u00e1nov\u00e1n\u00ed a \u0161kolen\u00ed, stejn\u011b jako na jasn\u00e9 komunika\u010dn\u00ed kan\u00e1ly mezi v\u0161emi z\u00fa\u010dastn\u011bn\u00fdmi stranami.\u00a0 Kl\u00ed\u010dov\u00e9 f\u00e1ze reakce na mimo\u0159\u00e1dn\u00e9 ud\u00e1losti:\u00a0 P\u0159\u00edprava \u2013 Vypracov\u00e1n\u00ed krizov\u00fdch pl\u00e1n\u016f, prov\u00e1d\u011bn\u00ed cvi\u010den\u00ed a zaji\u0161t\u011bn\u00ed toho, aby pot\u0159ebn\u00e9 zdroje a person\u00e1l byly p\u0159ipraveny jednat.\u00a0 V\u00fdstraha a aktivace \u2013 Rozpozn\u00e1n\u00ed nouzov\u00e9 situace a aktivace pot\u0159ebn\u00fdch zdroj\u016f a t\u00fdm\u016f pro reakci.\u00a0 Reakce \u2013 taktick\u00e9 prov\u00e1d\u011bn\u00ed nouzov\u00fdch pl\u00e1n\u016f, v\u010detn\u011b nasazen\u00ed prvn\u00edch respondent\u016f, evakua\u010dn\u00edch postup\u016f a nouzov\u00fdch l\u00e9ka\u0159sk\u00fdch akc\u00ed.\u00a0 Stabilizace \u2013 sn\u00ed\u017een\u00ed nebo zastaven\u00ed \u00fa\u010dink\u016f mimo\u0159\u00e1dn\u00e9 ud\u00e1losti, aby se zabr\u00e1nilo dal\u0161\u00edm \u0161kod\u00e1m nebo ob\u011btem.\u00a0 Reakce na mimo\u0159\u00e1dn\u00e9 ud\u00e1losti vy\u017eaduje rychl\u00e9 akce a rozhodnut\u00ed, \u010dasto ve stresov\u00fdch podm\u00ednk\u00e1ch. Vy\u017eaduje vysokou \u00farove\u0148 koordinace mezi intern\u00edmi a extern\u00edmi t\u00fdmy, v\u010detn\u011b m\u00edstn\u00edch org\u00e1n\u016f a z\u00e1chrann\u00fdch slu\u017eeb.\u00a0 KONTINUITA PROVOZU Kontinuita provozu zahrnuje pl\u00e1nov\u00e1n\u00ed a p\u0159\u00edpravu, aby bylo zaji\u0161t\u011bno, \u017ee organizace m\u016f\u017ee pokra\u010dovat v provozu v p\u0159\u00edpad\u011b v\u00e1\u017en\u00fdch incident\u016f nebo katastrof a je schopna se vr\u00e1tit do provozn\u00edho stavu v p\u0159im\u011b\u0159en\u011b kr\u00e1tk\u00e9 dob\u011b. Odkazuje na strategickou a taktickou schopnost organizace pl\u00e1novat a reagovat na incidenty a naru\u0161en\u00ed provozu, aby mohla pokra\u010dovat v obchodn\u00edch operac\u00edch na p\u0159ijateln\u00e9 p\u0159edem definovan\u00e9 \u00farovni. Nejde jen o zotaven\u00ed po hav\u00e1rii, ale tak\u00e9 o zaji\u0161t\u011bn\u00ed toho, aby cel\u00e1 firma mohla pokra\u010dovat v provozu.\u00a0 Pl\u00e1n kontinuity provozu (Business Continuity Plan &#8211; BCP) popisuje postupy a instrukce, kter\u00fdmi se organizace mus\u00ed \u0159\u00eddit v p\u0159\u00edpad\u011b katastrofy a kter\u00e9 zahrnuj\u00ed obchodn\u00ed procesy, aktiva, lidsk\u00e9 zdroje, obchodn\u00ed partnery a dal\u0161\u00ed. C\u00edlem je minimalizovat ekonomick\u00e9 ztr\u00e1ty a po\u0161kozen\u00ed dobr\u00e9ho jm\u00e9na organizace a zajistit pokra\u010dov\u00e1n\u00ed podnikatelsk\u00e9 \u010dinnosti a poskytov\u00e1n\u00ed slu\u017eeb z\u00e1kazn\u00edk\u016fm.\u00a0 Prvky pl\u00e1nu kontinuity provozu (BCP):\u00a0 Anal\u00fdza dopadu na provoz, podnik\u00e1n\u00ed (Business Impact Analysis-BIA) \u2013 identifikuje dopady naru\u0161en\u00ed na obchodn\u00ed funkce a procesy.\u00a0 Hodnocen\u00ed rizik \u2013 Ur\u010duje rizika, kter\u00e1 mohou ovlivnit podnik\u00e1n\u00ed, a pravd\u011bpodobnost jejich v\u00fdskytu.\u00a0 V\u00fdvoj strategie \u2013 Formulov\u00e1n\u00ed strategi\u00ed ke zm\u00edrn\u011bn\u00ed rizik, v\u010detn\u011b identifikace kritick\u00fdch funkc\u00ed, zdroj\u016f a schopnost\u00ed pot\u0159ebn\u00fdch k jejich podpo\u0159e.\u00a0 Vypracov\u00e1n\u00ed pl\u00e1nu \u2013 Seps\u00e1n\u00ed pl\u00e1nu kontinuity provozu, kter\u00fd popisuje akce, kter\u00e9 je t\u0159eba prov\u00e9st p\u0159ed, b\u011bhem a po ud\u00e1losti, aby se udr\u017eel nebo rychle obnovil provoz.\u00a0 \u0160kolen\u00ed a testov\u00e1n\u00ed \u2013 Pravideln\u00e9 \u0161kolen\u00ed a testov\u00e1n\u00ed pl\u00e1nu kontinuity provozu s c\u00edlem zajistit jeho \u00fa\u010dinnost a prov\u00e1d\u011bt vylep\u0161en\u00ed.\u00a0 C\u00edlem kontinuity provozu nen\u00ed jen pomoci podniku p\u0159e\u017e\u00edt po krizi, ale tak\u00e9 prosperovat b\u011bhem jak\u00e9hokoli naru\u0161en\u00ed.\u00a0 KRIZOV\u00c9 \u0158\u00cdZEN\u00cd\u00a0 Krizov\u00e9 \u0159\u00edzen\u00ed je proces, kter\u00fdm se organizace vypo\u0159\u00e1d\u00e1v\u00e1 s naru\u0161uj\u00edc\u00ed a neo\u010dek\u00e1vanou ud\u00e1lost\u00ed, kter\u00e1 m\u016f\u017ee po\u0161kodit organizaci nebo jej\u00ed zainteresovan\u00e9 strany. Zahrnuje identifikaci hrozby pro organizaci a \u00fa\u010dinnou reakci na zm\u00edrn\u011bn\u00ed dopadu. Na rozd\u00edl od \u0159\u00edzen\u00ed incident\u016f, kter\u00e9 se m\u016f\u017ee zab\u00fdvat rutinn\u011bj\u0161\u00edmi naru\u0161en\u00edmi, je krizov\u00e9 \u0159\u00edzen\u00ed obvykle","thumbnail_url":"https:\/\/www.prodigy-project.eu\/wp-content\/uploads\/2024\/05\/Picture1.png","thumbnail_width":1021,"thumbnail_height":680}